Moving from bricks and mortar to clicks and mortar seems to be the new normal in retail, making clear that trading is in a rapid evolution. Click and mortar is a business model by which a company integrates both offline and online presences, such as allowing the customer to order products either online or physically […]
Trends that keep the ‘wheel of retailing’ rolling Read More »
We all know that good customer experience is key to online retailing as it leads to higher conversion rates, more repeat shoppers and positive recommendations. In fact, it is spanning the entire online retailing cycle from the usability of a website to ease of checkout process, shipping and delivery of products, all the way through
Customer experience is key in online retailing Read More »
Identity theft is on the rise as more people are using their iPhones for online shopping, making payments and even banking. Often times, identity theft can be traced to information recovered from mobile phones. When disposing of an old iPhone, many users will simply use iTunes to do a “restore” on the iPhone with the
Wondershare removes personal Information from an iPhone – reliably and irretrievably Read More »
Customer experience management (CEM) has emerged as the top driver of telco IT investments in 2014, according to Ovum’s ICT Enterprise Insights. The global analysts forecast telco IT-spend to reach $60.7bn by 2017, with investments geared towards telecoms infrastructure (cloud platforms, server virtualization and BSS/OSS systems to support LTE implementations) and online channels to support
Customer experience management (CEM) top driver of telco IT investments in 2014 Read More »
I am sure that if you have been watching the local news, so you probably noticed that more and more people are venturing into the “3D printing” business, especially in the Asia Pacific region. It might be even more prominent in 2014 and it will not be surprising that you may own one too in
3D printing boom: a policy framework will be needed sooner or later Read More »
McAfee just released its annual “12 Scams of Christmas” list to educate the public on the most common scams that criminals use during the upcoming year-end festive season and sales campaigns to take advantage of consumers as they shop on their digital devices. Cybercriminals leverage these scams to steal personal information, earn fast cash, and
McAfee’s tips to stay cyber-secure during the year-end frenzy Read More »
Well, to put it as simply as I can – it is a small evolutionary step from spraying toners on paper to putting down layers of something more substantial (for example using plastic resin) until the layers add up to an object.
What is “3D printing”? Read More »
Worldwide e-commerce sales topped the one trillion dollars barrier for the first time last year, and this year sales will grow 18.3% to $1.298 trillion worldwide, eMarketer estimates, with Asia Pacific surpassing North America to become the world’s No. 1 market for B2C ecommerce sales. Of course, China, unsurprisingly, is the primary driver of growth
The high speed e-commerce evolution in Asia Read More »
Leading Internet companies, system integrators and security providers have formed the FIDO Alliance (Fast IDentity Online) last year to address the lack of interoperability among strong authentication technologies, and remedy the problems users face with creating and remembering multiple usernames and passwords. The Alliance plans to change the nature of authentication by developing standards-based specifications
FIDO Alliance reforms online authentication Read More »
The trend towards responsive web design is a development not to be neglected, especially since customers’ digital behavior has changed significantly in recent years. The requirements of different displays are usually taken into account and the structuring of individual elements – such as images, texts and navigation – is dynamically adapted to different mobile devices.
Responsive web design: tailor-made instead of uniform boosts mobile commerce Read More »
