March – April 2009

Legislation on Social Media and Web 2.0: Food for thought

So far there isn’t any real legislation governing the Internet. Anyone can write and post everything that he or she likes, often times, even remaining anonymous. This wouldn’t be problematic at first sight but what happens when this could affect yourself, your business or your company? With boundary lines blurring more and more, we are

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Eight data-driven strategies to optimise customer engagement

Millions of marketers, who faced with dwindling budgets and constrained resources, are engaging financially challenged consumers in an ever-growing, cluttered and competitive media environment. A recent CMO Council survey of 650 senior marketers1 found that 76 percent of respondents believe they are not realising the full revenue potential of their current customers. Major obstacles for

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Cluetrain Manifesto

This is how the Cluetrain Manifesto describes in 95 points how the new corporate culture should be designed and which aspects of the digital world it will influence. What’s interesting here is the “definition” of consumers. “We are not a target group or end-user or consumer. We are people – and our influence defies your

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Transforming the Social Media Marketing Scene with Awareness

All companies have to face the fact that power today is on the side of the client. All companies have to listen to their customers and initiate a dialogue with them. Finally, all companies should actively maintain their community ecosystem in an appropriate manner. Awareness has recognized this need very early and now supports companies

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Web Application Attacks: A Clear & Present Danger Today

Web 2.0 may be a blessing to many of us, especially in online business today, and over the years we’ve been seeing more and increasingly complicated and sophisticated services built around this technology pop up.  Xing, LinkedIn, Facebook, YouTube, RSS feeds and other web services have all become an everyday part of our lives.  However,

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AlignSpace: Collaborating on new business processes with no boundaries

At Cebit 2009 earlier this month, Software AG announced plans to create the largest social network of BPM (Business Process Management) professionals. Known as AlignSpace and available as a fully hosted software-as-a-Service (SaaS) offering, the new product is a platform that offers collaboration between all project participants in a Business Process environment. Data, documents and

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