April 2019 – Personalised & Customer-centric Content Marketing

CustomerCent

Customer-centricity puts the customer first

Every two years, Bain & Company publishes a ranking of the most widely used management methods worldwide to find the ones that are currently being used most. According to their research, future-oriented companies structure themselves cross-functionally and those companies that are playing a leading role in the business world are aware of the fact that […]

Customer-centricity puts the customer first Read More »

hubspot

HubSpot for authentic and personalised videos

We all seem to love videos, considering the growing demand for more authentic and personalised video content. That’s why around 6 months ago Hubspot started to provide marketing, distribution and customer service departments with tools that allow them to quickly and easily create personalized videos that are almost reminiscent of Instagram stories. The new features

HubSpot for authentic and personalised videos Read More »

storytelling

Storytelling – the latest trend for thousands of years

Storytelling is often sold as the latest marketing trend, but we know that storytelling is neither a trend nor a novelty. Nevertheless, many advertising agencies are still mainly design-oriented and only slowly becoming aware of the power of good stories. Thanks to digital marketing, this power can also be measured accurately and quickly, proving that

Storytelling – the latest trend for thousands of years Read More »

chatbots

Will chatbots take the lead in one-to-one (personalized) conversations in the digital arena?

Prof. Dr. Peter Gentsch, a German management consultant and serial entrepreneur specialized in digital management and data science, is dealing intensively with the topics of personalization and bots in his interesting article “Chatbots for personalized dialogues”, where he pointed out in many places that these topics aren’t actually new.

Will chatbots take the lead in one-to-one (personalized) conversations in the digital arena? Read More »

tata

Tata Consultancy Services’ study benchmarks adoption levels of four business behaviors needed to thrive in today’s rapidly evolving global economy

Leading global IT and business solutions provider, Tata Consultancy Services (TCS) has announced findings from its global study titled, Winning in a Business 4.0™ World, which benchmarks large companies in their Business 4.0 growth and transformation journeys by mapping their adoption of four critical business behaviours: driving mass personalisation, creating exponential value, leveraging ecosystems, and

Tata Consultancy Services’ study benchmarks adoption levels of four business behaviors needed to thrive in today’s rapidly evolving global economy Read More »

adobeEX

Adobe Experience Platform delivers personalised experiences in real time

Adobe announced the global availability of Adobe Experience Platform, the industry’s first real-time platform for customer experience management (CXM). The open and extensible platform brings together all kind of data from across the enterprise by leveraging Adobe Sensei artificial intelligence (AI) and machine learning. In a nutshell, Adobe Experience Platform brings together all data sources

Adobe Experience Platform delivers personalised experiences in real time Read More »

BR shotflow partnership blog hero 1030x687

E-commerce businesses scaling content production benefits from technology platforms embracing “open ecosystem” vision

High-quality visual product content is widely accepted as an increasingly critical element of an effective e-commerce merchandising strategy. Brands and retailers adapting to a “digital first” world must produce high-quality visual product content at scale to engage with their customers across many channels and platforms. The good news are, that Bright River, a global leader

E-commerce businesses scaling content production benefits from technology platforms embracing “open ecosystem” vision Read More »