The Google update “BERT” has been rolled out worldwide since the end of 2019. It…

      January 2021 February 2021 March 2021  April 2021 May 2021  June 2021…

Relevance is the be-all and end-all, but unfortunately the prerequisites for a customer’s receptivity to…

Cognigy.AI, a leading global customer service automation provider, has secured investment from Global Brain, one…

Always offering customers exactly the product they want—ideally at the exact moment when they want…

Every company wants to offer their customers a unique customer experience, which is one of…

  Big Hit Entertainment (Big Hit) and Universal Music Group (UMG) announced an expanded strategic…

The use of Artificial Intelligence (AI) must be advanced responsibly and develop new value-added potential…

Writing proposals is an essential task for everyone in business. To make their life easier…

Artificial Intelligence (AI) made targeted digital marketing possible in the first place—and with every further…

Iris.ai, a start-up headquartered in Norway, specialized in AI tools and applications to allow humans…

Global spending on artificial intelligence (AI) is forecast to double over the next four years,…

Genesys, the world’s leading provider of cloud-based customer experience and contact center solutions, established a…

The artificial brain now plays the most significant role in marketing automation: chatbots are creating…

Are you wondering why artificial intelligence is being discussed so intensely in business and the…

Artificial intelligence (AI) and marketing automation (MA) are two advanced tools that allow marketers to…

Artificial intelligence is and will remain a hot topic and continue influencing the IT world….

Most managers already agree that artificial intelligence (AI) will change the world, but as soon…

Obviously, companies whose management has technological competence can cope better with the corona crisis, as…

Artificial Intelligence (AI) and Marketing Automation (MA) are two advanced tools that allow marketers to…

More and more companies are relying on Artificial Intelligence (AI) when it comes to their…

Recurring work processes have always been both a curse and a blessing in modern marketing….

  AI Newsletter announced the 2021 Edition of The 100 Most Influential People in AI….

As 2020 draws to a close, it’s a good time for brands to evaluate how…

A new study from Juniper Research has found that mCommerce payments will reach $3.1 trillion…

Despite the global impact of COVID-19, demand for talent in Singapore’s FinTech sector remains strong,…

The past few months have been exceptional and an acceleration turbo for many developments that…

In e-commerce, it is all about the end customer and his/her needs, while in the…

Successful shops live from their close ties to their customers and the knowledge that they…

Many companies that collect and process online customer data for marketing and CRM purposes find…

What will be the marketing trends in the current and post COVID-19 world and what…

People and businesses have shifted online in the new normal, increasing the need for email…

Google Cloud and NetApp announced the availability of the containerized, software-based variant of NetApp Cloud…

According to a new study from Juniper Research, mobile network operator revenue from digital identity…

Digital marketing is changing rapidly and challenges companies constantly. Besides the fact that the COVID-19…

On their road to recovery from the pandemic, businesses face unique dilemmas. This includes substantial…

The digital revolution has brought about massive changes in marketing. Where previously business was conducted…

The global digital transformation market is expected to grow from USD 469.8 billion in 2020…

We all know that acquiring new customers is tough for most sales employees: identifying new…

Verizon Media just announced the launch of its new unified identity solution, Verizon Media ConnectID….

In today’s tumultuous business-scape amid increasingly intricate, and often vexing, marketplace conditions, curating and mining…

  Adobe announced the launch of Adobe Sign on Microsoft Azure with the establishment of…

A few lines of code embedded in the firmware is all it takes to offer…

Voice bots keep getting better and better, but their growing adoption raises at the same…

More and more users are no longer typing in their search query by hand, but…

Service Cloud Voice, a new product that will modernize the contact center by embedding telephony…

Due to voice assistants that are used in customer service, such as Siri or Alexa…

David M. Raab was the one who coined the term MadTech in 2015, which stands…