BERT
The Google update “BERT” has been rolled out worldwide since the end of 2019. It…
eMags 2021
January 2021 February 2021 March 2021 April 2021 May 2021 June 2021…
Event triggers: push and pull channels
Relevance is the be-all and end-all, but unfortunately the prerequisites for a customer’s receptivity to…
Using intelligent voice and text agents at enterprise level with Cognigy.AI
Cognigy.AI, a leading global customer service automation provider, has secured investment from Global Brain, one…
AI-based trigger campaigns efficiently increase the relevance of your dialogue marketing campaigns
Always offering customers exactly the product they want—ideally at the exact moment when they want…
Enhance unused potential in the conversational UI
Every company wants to offer their customers a unique customer experience, which is one of…
Appointments & Announcements
Big Hit Entertainment (Big Hit) and Universal Music Group (UMG) announced an expanded strategic…
Boon and bane of AI endeavors
The use of Artificial Intelligence (AI) must be advanced responsibly and develop new value-added potential…
With the help of AI, proposals can write themselves
Writing proposals is an essential task for everyone in business. To make their life easier…
Why Deep Learning can deliver more accurate AdTech results
Artificial Intelligence (AI) made targeted digital marketing possible in the first place—and with every further…
AI charged with Iris.ai: faster and better research
Iris.ai, a start-up headquartered in Norway, specialized in AI tools and applications to allow humans…
Worldwide spending on AI is expected to reach $110 billion in 2024
Global spending on artificial intelligence (AI) is forecast to double over the next four years,…
Genesys invests in digitization and AI to provide intelligent and seamless service
Genesys, the world’s leading provider of cloud-based customer experience and contact center solutions, established a…
How AI works in marketing automation
The artificial brain now plays the most significant role in marketing automation: chatbots are creating…
AI is the ultimate success factor for tomorrow’s economy
Are you wondering why artificial intelligence is being discussed so intensely in business and the…
Artificial Intelligence and Automation in Marketing
Artificial intelligence (AI) and marketing automation (MA) are two advanced tools that allow marketers to…
AI trends that will shape 2021
Artificial intelligence is and will remain a hot topic and continue influencing the IT world….
AI is growing exponentially, turning markets inside out
Most managers already agree that artificial intelligence (AI) will change the world, but as soon…
Technology competence is king in times of pandemics
Obviously, companies whose management has technological competence can cope better with the corona crisis, as…
Artificial Intelligence and Marketing Automation in Marketing
Artificial Intelligence (AI) and Marketing Automation (MA) are two advanced tools that allow marketers to…
Characteristics of a responsible AI
More and more companies are relying on Artificial Intelligence (AI) when it comes to their…
Marketing automation puts an end to monkey work
Recurring work processes have always been both a curse and a blessing in modern marketing….
Appointments & Announcements
AI Newsletter announced the 2021 Edition of The 100 Most Influential People in AI….
Consumer trends that define the digital economy in 2021
As 2020 draws to a close, it’s a good time for brands to evaluate how…
Boosted by pandemic, smartphones become key to omnichannel commerce
A new study from Juniper Research has found that mCommerce payments will reach $3.1 trillion…
Singapore FinTech Association and PwC launched FinTech Talent Report 2020
Despite the global impact of COVID-19, demand for talent in Singapore’s FinTech sector remains strong,…
PR trends in 2021
The past few months have been exceptional and an acceleration turbo for many developments that…
Paving the way for IoT commerce with data and algorithms
In e-commerce, it is all about the end customer and his/her needs, while in the…
Success factors in e-commerce
Successful shops live from their close ties to their customers and the knowledge that they…
Be in compliance with data protection in the jungle of regulations
Many companies that collect and process online customer data for marketing and CRM purposes find…
How to best prepare for the marketing world in 2021
What will be the marketing trends in the current and post COVID-19 world and what…
Email marketing trends 2021
People and businesses have shifted online in the new normal, increasing the need for email…
NetApp and Google Cloud collaborate to deliver a first-of-its-kind storage service for Kubernetes
Google Cloud and NetApp announced the availability of the containerized, software-based variant of NetApp Cloud…
Digital identity revenue for mobile network operators continues to grow
According to a new study from Juniper Research, mobile network operator revenue from digital identity…
Success story of social commerce will continue in 2021
Digital marketing is changing rapidly and challenges companies constantly. Besides the fact that the COVID-19…
5 digital transformation-driven cybersecurity considerations
On their road to recovery from the pandemic, businesses face unique dilemmas. This includes substantial…
How to provide B2B customer experiences par excellence
The digital revolution has brought about massive changes in marketing. Where previously business was conducted…
The APAC digital transformation market grows
The global digital transformation market is expected to grow from USD 469.8 billion in 2020…
Digital customer acquisition strategies
We all know that acquiring new customers is tough for most sales employees: identifying new…
Verizon Media launches unified ID solution for a cookie-less future
Verizon Media just announced the launch of its new unified identity solution, Verizon Media ConnectID….
5 AI trends profoundly benefiting business bottom lines
In today’s tumultuous business-scape amid increasingly intricate, and often vexing, marketplace conditions, curating and mining…
Appointments & Announcements
Adobe announced the launch of Adobe Sign on Microsoft Azure with the establishment of…
Ground-breaking open-source security solution will safeguard billions of devices
A few lines of code embedded in the firmware is all it takes to offer…
Voice bots should be used in combination with human agents
Voice bots keep getting better and better, but their growing adoption raises at the same…
How to optimize your website for voice search
More and more users are no longer typing in their search query by hand, but…
Service Cloud Voice unifies voice calls, digital channels, and CRM data in real-time
Service Cloud Voice, a new product that will modernize the contact center by embedding telephony…
Speech recognition with artificial intelligence
Due to voice assistants that are used in customer service, such as Siri or Alexa…
MadTech
David M. Raab was the one who coined the term MadTech in 2015, which stands…
