Customer relationship management is crucial, but organizations also need to manage many other relationships that…

The xRM concept has evolved over the past ten years from the sales force automation…

visual4, a media company from Stuttgart, Germany, compared three open source CRM systems in a…

According to Dr. Nils Hafner, professor for CRM at the Lucerne University of Applied Sciences…

Communication with customers is changing as rapidly as online environments are developing. Especially with mobility…

For two good reasons the business world’s emphasis on managing the customer experience has quickly…

In response to rising demand for powerful social computing solutions on the Microsoft platform, NewsGator…

Convergys Corporation announced the worldwide availability of its latest release of Convergys CRM, powered by…

  The Four Seasons Hotel in Limassol, Cyprus, decided to become an early adopter of…

OpenText announced Version 10 of its popular OpenText Extended ECM for SAP® Solutions that now…

InMobi announced the appointment of Jayesh Easwaramony as Head of Business Development, Asia Pacific. He…

The importance of keeping people’s location private has been an issue for quite some time…

The Interactive Advertising Bureau Southeast Asia has released the Singapore Online Advertising Revenue Report, reflecting…

Akamai‘s VP of the Media Division, Bill Wheaton, in an in-depth Interview Akamai is a…

Last Friday, the global marketing communications agency UM Singapore unveiled the findings of their annual…

All brands are busy working on suitable mobile marketing strategies to interact with consumers through…

Everyone knows that location-based services (LBS) is an information or entertainment service, which is accessible with…

Trends which have a profound impact on the business environment over a period of time…

ComScore, a leader in measuring the digital world, released the 2012 Mobile Future in Focus…

Consumers and enterprises have embraced tablets in large numbers for everything from web browsing and…

Symantec’s 2012 State of Mobility survey aims to evaluate how organizations are coping with mobile…

The increasing use of mobile devices as an alternative to credit cards and paper tickets…

InMobi’s research team just recently unveiled the results of its comprehensive global Mobile Media Consumption…

Acision launched its Enterprise Messaging Network this month, which is the first dedicated messaging platform…

Swiff, a mobile payment platform that uses a plug-in device to transform smartphones and tablets…

Huawei, the Chinese provider of information and telecommunications technologies has announced to develop a Smart…

Polycom, Inc., the global leader in standards-based unified communications (UC), and HTC Corporation, a global…

Dialogic Inc., a leading provider of communications technologies that power advanced networks, launched its software…

IDC predicts the growth in enterprise mobility, video consumption and cloud infrastructure will drive worldwide…

The mobile media buying platform adsmobi’s prime business is placing successful mobile campaigns for mobile…

Q & A with OpenText Chief Marketing Officer James Latham OpenText Corporation is Canada’s largest software…

Today’s web experience is all about connected screens and the technological complexities and challenges this…

Trends which have a profound impact on the business environment over a period of time…

To start off, it can’t hurt to clarify that hybrid apps combine elements of both…

According to the latest smartphone forecast from the International Data Corporation (IDC) Worldwide Quarterly Mobile…

Mobile devices gain momentum and herald change in today’s business world. In fact, regarded as…

The mobile platform is unique, and lets advertisers tap connectivity and cutting-edge technology to create…

UM Singapore hired Vinitra Chaudhuri as Regional Business Director. In her role, she will be…

Quick Response (QR) codes live up to their promises by providing quick answers to products,…

Time is ticking for Apple to comment on its privacy policies by next week. The…

Microsoft Advertising recently shared insights from a social marketing study that the company conducted with…

The Internet Show Asia, now in its third year, will bring Asia’s biggest and best…

People want to have all their communication devices, such as smartphones, tablets, or TV set-top-boxes,…

The Mobile Marketing Association (MMA), the leading global trade association for the mobile industry, released…

Adapted from the book The Shock of the New Century in 2010, AFP is featuring…

The Singapore branch of Grey, the global advertising network of Grey Group that belongs to…

“The secret of success is to understand the point of view of others,” said the…

Before deciding which of the operating systems suits your company best, or in which way…