INTERPOL World 2019 program takes on a new format
The 3rd edition of INTERPOL World will take place from 2 to 4 July 2019…
AI-powered video analytics for today’s visually-driven society
For the first time in social listening history, companies can monitor their brand mentions in…
Transforming documents with AI and voice
At Adobe’s Summit Sneaks in Las Vegas in March, Adobe showcased technology that pairs speech…
Artificial Intelligence in marketing is gaining momentum
The interest in gaining a competitive advantage with the help of Artificial Intelligence (AI) runs…
Making communication measurable with the help of AI
Artificial Intelligence (AI) and the opportunities it brings are hotly debated among marketing and communications…
Rockwell Automation releases AI module to improve industrial production
According to a recent announcement of Rockwell Automation, industrial workers can now more easily use…
Appointments & Announcements
Kanokwan KaewwanichBonsey Jaden Thailand announced the appointment of Kanokwan Kaewwanich…
Making video work for telcos
Telcos are scrambling to offset loss in revenue from traditional communication services and are aggressively…
Open data
When talking about customer-centricity and personalization, we have to talk about open data as well,…
Face the crisis of trust by finding a balance between personalization and privacy
It is a predicament: consumers’ expectations towards businesses are higher than ever, as they demand…
Adobe Research: CX a priority for business, but technology adoption lags
Adobe’s new 2019 Digital Trends reveals that delivering first-class, personalized customer experiences (CX) is top…
New Experian research highlights that 71% of APAC consumers value ‘security’ as the most important element of their online experience
Experian just released its Global Identity and Fraud Report Asia-Pacific (APAC) research which highlights that…
Driving revenue in e-commerce with real-time graph databases
Customers nowadays expect more from their online store than just standard suggestions on the latest…
Convenience versus protection: Consumers weigh in on their own privacy
In today’s connected world, businesses are prime targets for cyberattacks, and unintentional missteps can result…
Qualtrics research reveals the business impact of responding to customer feedback
Qualtrics, the leader in experience management (XM), revealed the extent to which Singaporean businesses are…
Being customer-centered with integrated CRM
Customer Relationship Management (CRM) generally creates real competitive advantages and enables the development of new…
Engagio provides customized and relevant real-time account insights to sales and marketing teams
The Account Based Marketing (ABM) automation provider, Engagio, announced the launch of its Sales Activation Tools,…
Customer-centricity puts the customer first
Every two years, Bain & Company publishes a ranking of the most widely used management…
HubSpot for authentic and personalised videos
We all seem to love videos, considering the growing demand for more authentic and personalised…
Storytelling – the latest trend for thousands of years
Storytelling is often sold as the latest marketing trend, but we know that storytelling is…
Will chatbots take the lead in one-to-one (personalized) conversations in the digital arena?
Prof. Dr. Peter Gentsch, a German management consultant and serial entrepreneur specialized in digital management…
Tata Consultancy Services’ study benchmarks adoption levels of four business behaviors needed to thrive in today’s rapidly evolving global economy
Leading global IT and business solutions provider, Tata Consultancy Services (TCS) has announced findings from…
Appointments & Announcements
Lara BoroThe Economist Group announces Lara Boro as new chief executive….
Adobe Experience Platform delivers personalised experiences in real time
Adobe announced the global availability of Adobe Experience Platform, the industry’s first real-time platform for…
E-commerce businesses scaling content production benefits from technology platforms embracing “open ecosystem” vision
High-quality visual product content is widely accepted as an increasingly critical element of an effective…
Use of machine learning, artificial intelligence and automation is indispensable in search engine advertising
Supposedly, Google started the trend of using Artificial Intelligence (AI) in search a few years…
SEO & SEA: It’s all about strategy
Search Engine Optimization (SEO) and Search Engine Advertising (SEA) mean more than just keyword analysis…
The hyper-intelligent workforce and the future of work
Asking which industries are going to be most impacted by Artificial Intelligence (AI) in the…
Progressive Web Apps & SEO
Progressive Web Apps (PWAs) allow to send push notifications or provide offline access to an…
Qualtrics new suite of industry-leading data protection and governance capabilities
A recent Qualtrics study of data privacy professionals found that 65% of all organizations use…
Global partnership announcement for Next-generation Network Services
Tata Communications Transformation Services (TCTS), a partner of choice for the world’s leading Communication Service…
How AI is changing search engine advertising
The fact of having the World Wide Web around for 30 years now – and…
SolarWinds announced availability of machine learning-enabled database anomaly detection
SolarWinds, a leading provider of powerful and affordable IT management software, announced the availability of…
SEO for Voice Search
6 expert tips on how dealers are getting heard by GoogleAlthough Google Voice Search is…
On the 30th anniversary of the World Wide Web, Tim Berners-Lee’ shares his concerns and ideas for improvement
Thirty years ago, the physicist Tim Berners-Lee proposed a network of computers for the nuclear…
International Women’s Day feature report substantiates women’s growing confidence in the future
As the number of financially independent women around the world increases, so, too, is their…
Qualtrics announces innovations in mobile, voice and prescriptive insights to accelerate CX
Qualtrics, a leader in experience management, announced a series of innovations that will continue to…
Planning for the right voice search strategy
The spread of language assistants, such as Google Assistant or Amazon Alexa, heralds a new…
AI makes search engine advertising better
In terms of search engine advertising (SEA), Google already offers many features that include automation…
AdAsia Holdings releases first wave of functionalities for an automated assistant to publishers
AdAsia Holdings, an end-to-end advertising solutions provider and part of AnyMind Group, just rebranded the…
Creative trends for marketers in 2019
2019 promises to deliver incredible new developments in the way designers approach customer experience. Improvements…
Social Commerce
Social commerce is a subset of electronic commerce that involves social media, online media that…
Protection of IP in the social media era
Today, businesses must work harder than ever to protect personal information, since it gets more…
Socialbakers provides guidance on how to invest advertising budgets to maximize reach, engagement and business impact
The leading AI-powered social media marketing platform Socialbakers released a comprehensive report at the end…
Symantec warns of more ambitious, destructive and stealthy attacks
Faced with diminishing returns from ransomware and cryptojacking, cyber criminals are doubling down on alternative…
10 ways social technologies add value
Jeff Bullas, who has been named by Forbes one of the world’s top social marketing…
Appointments & Announcements
OMD has added two senior roles to its leadership team in Asia Pacific…
Instant messaging overtakes the more traditional social networks, Hootsuite report reveals
Last year has been a turbulent year for social media in many ways. To protect…